IT support that grows with your business
Start with hourly help when something breaks. Move to a monthly retainer when you want someone who already knows your systems.
From ad-hoc help to an ongoing partner
Consulting & troubleshooting
then $65/hr after that
Day-to-day issues, user support, device setup and quick fixes, billed by the hour.
Infrastructure & projects
Servers, Active Directory and Entra ID, Intune, migrations, networking and automation projects.
Monthly retainer
One half-day a week · 16 hours a month
A standing morning or afternoon on site, same slot every week, with priority response in between.
Monthly retainer plus
Two half-days a week · 36 hours a month
Two standing half-days on site each week for businesses that need regular hands-on time and faster turnaround.
Retainer terms
Choose what suits your businessMonth to month
No long-term commitment. Cancel or change your plan any time with 30 days notice.
Annual contract
Lock in your rate and your weekly slot with a signed agreement for one year or longer.
Extra hours beyond your retainer are billed at $65/hr.
Always covered. Work is performed by Rhiza Tech Consulting or a qualified technician.
Larger offices and custom schedules are quoted on request.
Tier numbers reflect scope of work. Every engagement is quoted before it starts.
Your support and your licences, in one place
Rhiza is a cloud software reseller as well as your IT support. We buy, set up and manage the subscriptions your business runs on, so there's no separate vendor to deal with.
- Microsoft 365, security and endpoint tools, and other cloud subscriptions
- Procurement, provisioning and renewals handled for you
- Ongoing monitoring and support on a retainer
- One invoice, one contact, one person who knows how it's all configured
AI for your business, set up safely
Your staff are probably already using AI tools. We help you do it on purpose, with the right licences, permissions and policies in place.
Let's talk about what your business needs
Enterprise & multi-tenant environments
Rhiza has supported large enterprise and multi-tenant environments and can scope custom enterprise engagements.